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Johnson Controls volunteers (back row, pictured from left) Todd Emmons, Jeff Klabunde, Scott Steinke, George Samson, Brian Geise, Mark Russell, Joe Beezhold, Peg Hogan, Joan Golles, Jeannette Hesse, Evelyn Coves, Lawana Fair, Doug Stovall, Brian Jacobs, Andrew Hughes (front) Ron Mesaros, Charles Pentilla, Terri Pomfret, Brian Shively, Sarah Parrish, Bob Dungevsk. Below, Pomfret is recognized by George Samson, CEO of World Medical Relief, for the project.  She accepted the award on behalf of Johnson Controls and the team of employees who volunteered time and talent.

Giving a helping hand

Community Involvement Program employees bring efficiency to organization that provides medical supplies to the needy

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World Medical Relief (WMR), based in Detroit, Mich., has a bold mission: to distribute surplus medical resources where needed, locally and internationally.

 

Johnson Controls employees in the Detroit area recently played a critical role in improving WMR’s efficiency by donating their time and talents to install a shelving and conveyor system that would create an organized and effective sorting environment. 

 

WMR’s challenge was similar to what many companies face – unless WMR could increase output for its international program, the organization would be unable to support the local program. So improving operations was vital to the organization’s ability to survive.

 

The Johnson Controls team focused on how medical supplies were handled. Securing shelving, totes and a conveyor system was the first step. After installation, the team trained regular volunteers on how to use the manual conveyer system and how to follow a standard sorting and packing methodology.

 

This organization is close to Terri Pomfret’s heart. Pomfret, global director, Learning and Development, Johnson Controls Automotive Experience, learned of the organization through a volunteer project with the Program Management Institute’s Great Lakes Chapter.

 

She reached out to other employees for their operations expertise. “We wanted to help WMR operate more like a factory, with defined processes that reduce guess work and chaos, and instead produce an expected result with less effort,” she said. “Anything we can do to help remove additional steps will mean the volunteers can focus on the task at hand: getting medical supplies to the people who need it.”


More than 20 Johnson Controls employees volunteered for this project.

 

“What I witnessed was amazing,” Terri said. “The team volunteered evenings, weekends and holidays to apply their knowledge and expertise.”

 

With the new system, WMR has improved efficiency more than 20 percent. This translates into moving 54 metric tons more of medical supplies and medicines through the system and into the hands of doctors and medical professionals.

 

Learn more about the Community Involvement Program at Johnson Controls. more

 

Read more stories about Johnson Controls volunteers. more