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HMI Design Capabilities

Human Machine Interaction Design Expertise

As part of the global Industrial Design Team at Johnson Controls, our Human Machine Interaction (HMI) Design Group analyzes, designs, evaluates, and implements interactive electronic systems in cars. Our research activities focus on the relationship between humans, technology, and driving tasks. The insights we gain help us to create tangible results that ultimately improve our products’ usability. How? By reducing the drivers’ workload, and consequently enhancing his driving experience. We also balance vehicle integration, customer themes, and product designs with interface and product behavior elements.

Our HMI Design Experts work within an interdisciplinary team that adds capabilities from Industrial Design, Consumer Research, Market Research, Interaction Design, Hardware and Software Simulation Designers, Human Factors, Graphics Design, and Studio Engineering. Besides our technical skills and intellectual capabilities, one of our key factors is the specific HMI development process:

  • Research - Design, Consumer, and Market Research with a focus on social, and cultural, and demographic insights.
  • Analysis - The early project involvement starts with the analysis phase. Within this phase we conduct qualitative research to gain deeper understanding for the underlying interaction problems. For quantitative research we collaborate with external research institutes.
  • Concept - Here we convert research findings to develop a holistic HMI design concept that supports our customers needs. We achieve this through an iterative problem-solving process of idealization, visualization, and feasibility steps that define and proof the concept.
  • Model - Fast prototyping techniques (physical and virtual) help us to assess our HMI concepts such as Graphic User Interfaces, Voice User Interfaces, and Tactile User Interfaces.
  • Testing – We test our HMI design concepts in our ergonomics labs, usability labs, or in a real world environment. Our qualitative evaluation methods enable us to measure HMI Design success, promising technology and interaction patterns.
  • Implementation – In this phase we support in-house Hardware and Software Engineering to achieve our customers’ HMI specifications.

As demonstrated throughout our new demonstrator ie:3, Inspired Efficiency moves beyond current knowledge and expectations to explore intriguing new possibilities.

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Just press the HomeLink® button and the entrance gates open as the car approaches, the garden and house lights come on, and the garage door opens automatically.

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