Healthcare

A quality care environment for patients and staff

Healthcare

Healthcare networks today are dealing with the growing demand for service that comes with an aging population, while facing decreasing profitability, increasing competition and regulatory scrutiny. Our people and integrated facilities solutions improve the healthcare environment by focusing on patient comfort and care.

 

We help you lower operational costs and heighten regulatory readiness so you can focus on your mission – healing patients.

 

Healthcare experience and solutions to achieve your strategic outcomes

With a presence in over 3,500 healthcare facilities and a facilities management portfolio of more than 12,000 beds, we really understand your environment. We focus on your objectives and help you achieve your patient care and financial goals. Our outcome-based solutions ensure:

 

Increased patient satisfaction: We put the right people in the right jobs using staff from the local community – trained and dedicated to provide the most comfortable and safe environment for your patients and their families. By going the extra steps and doing the little things that matter, we raised the top patient satisfaction scores for one healthcare network from 72 to 87 percent.

 

Regulatory certainty: Our understanding of healthcare regulations lets us ensure you that your facility is ready for any audit. Through readiness benchmarking, strategic planning and document coordination, we improve Environment of Care (EOC) survey outcomes for our customers. We benchmark over 300 criteria involved in the EOC survey and provide solutions for key critical functions such as fire and safety.

 

Phoenix Children's Hospital video case study

Costs and energy savings: Building occupancy costs make up more than 6 percent of annual operating expenses for the average large hospital. Using our integrated approach to facilities management, real estate services, project management and energy efficiency solutions we can reduce those costs by 25 percent, improving total operating costs by 1 – 1.5 percent annually.