Johnson Controls Subject Matter Experts identify big savings for our clients

Johnson Controls Global WorkPlace Solutions (GWS) Subject Matter Experts (SMEs) have successfully worked with several accounts to help them achieve greater savings, directly benefitting their customers and demonstrating the Johnson Controls’ value add.

The success of these projects would not have been feasible without the support of the account leaders and team members, who have engaged with our SMEs and allowed them to review their operations to provide guidance, support and help them leverage our team's expertise.

Year to date, we have captured about US$800K in customer savings projects. 

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For Johnson Controls’ corporate headquarters in Milwaukee, Wisconsin, Tony Anderson, SME for Business Support Services, reduced record storage costs by leveraging a vendor relationship for better pricing, improved customer service and account management.

The newly leveraged contract benefits not only Johnson Controls’ corporate headquarters, but also many of our GWS customers who contract with the same vendor for services.

Johnson Controls’ regional manager for a major Industrial client Chris Scott said, “The value add of having SMEs as liaisons between headquarters and the vendors is that they know the business and help us to achieve greater profitability both for our customers and for Johnson Controls.”

Johnson Controls has an invaluable network of experts available to assist our accounts. Our SMEs have expertise in:
  • Business Support Services (Document Management Services, Hospitality Services, Food Services and Physical Security Services)
  • Aesthetic Services (Cleaning Services, Waste Management and Grounds Maintenance)
  • Infrastructure Services (HVAC Services, Mechanical Systems, Electrical Systems, Life Safety, Fire & Security Systems, Asset Management)
  • Specialty & Critical Infrastructure (Critical Environments)
  • Contact Center (call center and help desk)
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