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Towards a smart working environment

Take a moment and think back 20 years – what was your workplace like?
Move forward two decades, and our ways of working have been transformed by technology and are continuously evolving around our business. We are more nomadic, thriving through our collective intelligence. We are getting smarter in the way we work.

Workplaces have undergone dramatic changes as society has made the transition from an industrial age to a knowledge age. In the wake of these transformations, new work styles, locations and patterns are underpinning the changes being experienced in the workplace today. This is giving rise to an increasingly complex work environment. (See the trends)

What could the smart workplace of 2030 be like? What are the key drivers?

Workplace in 2030

Instead of trying to be everything for everyone, the 2030 workplace is a context-specific, dynamic living entity that transcends the physical boundaries of the office and offers fluid interaction among on-site and off-site knowledge workers alike.

The workplace has evolved into an arena that combines high-performance collaboration solutions, social interaction zones and managed spaces for inspiration, creativity, and reflection.

Transformed workplaces

Over time the FM industry has shifted from a reactive model to one that embraces complexity and unpredictability. No longer are buildings sustainable just by having green technologies. Sustainability is now also measured by space utilization and efficiency. As we transform our workplaces into ‘hubs’ the number of vacant and underutilised urban properties reduces. As a result of this, ‘intelligent growth zones’ begin to emerge representing a fundamental shift in global spatial planning.

Trends

  • Automation: the automation of FM projects and smart design evolve changing how plans are designed, executed and managed and remote management is the norm.
  • Budget Constraints: a devaluation of Real Estate is predicted and sufficient and measurable return on investment is essential.
  • Value-Driven Design: facilities managers are shifting design focus towards cost-effective and productivity enhancing facilities in order to use most of the functionality out of every square foot.
  • Space Utilization: geographical boundaries lose meaning and a no border rule applies – dispersion of business is increasing and low occupancy rates are on the increase.
  • Green technologies are put forward as a response in spurring economic growth.
  • Virtualisation: services and features will become detached from hardware platforms. Telecommunication infrastructures are crucial, forming a web of connections and networks and with it a high level of control over professional activities through their network 24/7.
  • Work culture: the competition of the fast globalizing world economy is demanding longer working hours.

The Smart Workplace emerges as a new model. Facilities and Real Estate Managers will need to provide a workplace strategy which integrates a sustainable ICT platform, designed to support the organization, the employees and the supply chain and increases individual creativity and productivity while raising innovation and contributing to building a knowledge society.

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