2012 Business and Sustainability Report

Exceeding Our Customers' Increasing Expectations

2012 BSR cover

Johnson Controls promotes economic, social and environmental practices that benefit our customers, employees, shareholders and
local communities. The 2012 Business and Sustainability Report highlights our performance and achievements in these three strategic areas. We also produce a 10-K annual report and a detailed Global Reporting Initiative (GRI) report.

Together, these reports reflect our commitment to openly communicating the performance of Johnson Controls to our stakeholders.