GLOBAL WORKPLACE SOLUTIONSService Details Facilities

Products & Solutions

Facilities consulting:

  • Industry sector benchmarking and performance forums
  • Strategic service reviews
  • Organisational design and change management
  • Procurement solutions
  • CAFM reviews and specification
  • Solutions Navigator®

Account management:

  • Business needs analysis
  • SLA and KPI development
  • Work order management
  • Customer relationship management
  • Technologies optimisation
  • Management reporting
  • Best practice importing
  • Continuous improvement
  • Customer satisfaction surveys

Performance management:

  • Premises and facilities audits
  • Supply chain management
  • Procurement – cost savings guarantees
  • Procurement – supplier diversity programme
  • Contract management
  • Performance evaluation
  • Risk and value management
  • Space management
  • Environment, Health & Safety (EHS) management
  • Financial management
  • Resource management

Critical environment & technical services:

  • Technical services and operations
  • Building management systems
  • Fire, security and lighting
  • Mechanical and electrical services
  • Predictive and planned maintenance
  • Critical environments management
  • Remote operations monitoring
  • Energy management
  • General maintenance
  • Heating, ventilation, air conditioning

Business support services:

  • Reception and hospitality services
  • Security guarding and access control
  • Document management
  • Roads/grounds
  • Environment, Health and Safety (EHS)
  • Cleaning and porterage
  • Catering and vending
  • Transportation and car fleet management
  • Call center and help desk
  • Fire/life safety

Change management:

  • Moves, additions and changes
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