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Johnson Controls partners with a global retailer to upgrade fire protection systems across thousands of stores with minimal operational disruption
As one of the world’s largest general merchandise retailers, this customer operates thousands of stores globally and employs millions of people. With a reputation for leadership and innovation, the retailer continues to expand its footprint—but with growth comes new challenges.
When existing fire sprinkler systems needed upgrades to address higher hazard commodity classifications, the retailer sought a solution that could be deployed consistently across its diverse facilities without costly downtime. Johnson Controls stepped in to deliver a program that combined engineering expertise, operational discipline, and custom innovation.
Impact Highlights
Over 2 million custom fire sprinklers installed across thousands of locations
Significant cost savings by avoiding expensive fire pump installations
Minimal operational disruption with upgrades completed during tight timelines
Enhanced fire protection performance tailored to unique store layouts
Meeting the Challenge: Flexible, Cost-Effective Fire Protection
The retailer faced a complex set of requirements. Prescriptive fire sprinkler upgrades would have required increased water discharge and, in many cases, costly fire pumps—adding significant capital expense and downtime. With thousands of stores worldwide, the retailer needed a retrofit solution that was:
- Economical and repeatable across varied facility sizes and layouts
- Flexible enough to accommodate complex storage and rack arrangements
- Compatible with existing infrastructure and water pressure levels
- Deployable with minimal impact to store operations
Innovative Solutions Delivered at Scale
Johnson Controls leveraged its deep expertise and full line of class-leading fire protection products to design a tailored approach. By analyzing existing facility data—pipe sizes, sprinkler spacing, ceiling heights, and water pressure—Johnson Controls developed multiple solutions that fit within existing water supply parameters, eliminating the cost of fire pumps.
Key steps included:
- Conducting extensive fire tests to validate design variables
- Identifying two existing Tyco sprinkler models for certain areas
- Designing and UL-verifying two new custom sprinklers in under three months—a process that typically takes 12 to 18 months
- Coordinating manufacturing and delivery as part of a five-year upgrade plan
Safer Stores, Lower Costs, and Operational Continuity
Working closely with the retailer’s fire protection consultants, Johnson Controls successfully implemented multiple solutions across thousands of locations. The program delivered:
- Over 2 million custom sprinklers installed with unique spray patterns optimized for the retailer’s hazard areas
- Significant time and cost savings compared to prescriptive upgrades
- Minimal disruption to operations during installation
This large-scale initiative demonstrates how Johnson Controls combines engineering innovation and operational excellence to help customers achieve their goals.
Solutions:
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