Using workplace data to support a successful hybrid work transition

As it transitioned to a hybrid work model, a U.S. life insurance provider wanted to better understand how employees used office space and what they needed to be productive. Using OpenBlue solutions, the organization gained visibility into workplace utilization and employee preferences, helping inform the design of a more flexible and employee-centric headquarters.

Impact Highlights

Improved workplace visibility and utilization insights

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Enhanced hybrid work experience

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Enabled smarter energy management

Designing a workplace for a new era of hybrid work

As the life insurer prepared to launch a hybrid work model at its 765,000 square-foot headquarters, leadership focused on maintaining its employee-centric culture, supporting sustainability goals and ensuring employees had access to workspaces that matched their needs and preferences. The organization also wanted greater visibility into how spaces were being used so it could make informed workplace and real estate decisions over time.

Leveraging workplace analytics to shape flexible spaces

Building on its existing OpenBlue Workplace platform, the life insurer added OpenBlue Employee and OpenBlue Insights and deployed occupancy sensors throughout the campus.

The combined solution enabled room, desk, equipment and locker reservations while providing analytics on space utilization, booking patterns and workplace usage. Data gathered from workplace systems and occupancy sensors helped facilities leaders understand employee work styles and design spaces that supported collaboration, focused work and flexible team interactions.

Creating a workplace that continuously adapts to employee needs

Using workplace utilization data and employee feedback, the organization successfully launched its hybrid work model and redesigned spaces to better support employee needs. Employees can easily reserve and navigate workspaces throughout the campus, while facilities teams use analytics to understand occupancy patterns, workstation preferences and peak usage periods. The insights also support sustainability efforts by helping facilities teams better align energy use with actual occupancy and space utilization.

About the U.S. Life Insurance Provider

A U.S. life insurance provider offers insurance products and services designed to help individuals and families manage financial risk and plan for the future. 

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About the facility

  • U.S. life insurance provider headquarters.
  • Approximately 765,000 square feet
  • Designed to support a hybrid workforce

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