Johnson Controls unveils OpenBlue Visitor: Enabling smarter, safer and seamless entry

MILWAUKEE – Aug. 12, 2025 – As workplaces evolve to meet rising expectations for safety, personalization and compliance, Johnson Controls (NYSE:JCI), a global leader in smart, safe, healthy and sustainable buildings, is transforming how organizations welcome guests with the launch of OpenBlue Visitor. This next-generation solution replaces outdated, manual visitor management systems with a fully digital, secure and intuitive experience from invitation to check-out. By streamlining manual processes and enhancing compliance, OpenBlue Visitor helps organizations better protect people, improves efficiency and makes visitors feel welcomed and comfortable.

OpenBlue Visitor supports a wide range of indoor environments including corporate offices, healthcare facilities, educational institutions and more. Now available globally, it can be easily personalized based on regional requirements, preferences and privacy standards.

“In a world where security, compliance and visitor experience converge, OpenBlue Visitor delivers a superior visitor experience while providing building owners and operators with the confidence they need to run their buildings efficiently and securely,” said Julius Marchwicki, General Manager of Digital SaaS Solutions at Johnson Controls. “By automating the visitor journey and integrating with the broader OpenBlue ecosystem, it empowers organizations to protect the people inside buildings, streamline operations, and make every guest enjoy a seamless entry experience.”

Key features of OpenBlue Visitor include:

• Enhanced security and compliance: integrated watchlists and access control ensures only authorized visitors gain access. The system supports health and safety certifications and complies with global data privacy regulations.
• Improved efficiency: Automated pre-registration, space reservation, mobile check-in, badge issuance and visitor notifications, which can save hosts hundreds of hours.
• Actionable insights: Dashboards help optimize visitor flow, ensure compliance and support emergency response and incident reporting.
• Personalization: Support for a range of devices including desktop phones and digital kiosks, with the ability to support branding and switching to your preferred language.

OpenBlue Visitor is a part of the integrated workplace experience and productivity suite that unifies functional elements of the workday into one intuitive interface, driving productivity, collaboration and occupant well-being. Customers can extend their visitor management needs with a range of modular experiences including climate control, parking, analytics and AI-enabled interactive experiences. OpenBlue Visitor is part of the OpenBlue smart building ecosystem that enables organizations to unify disparate building systems and deliver tangible outcomes in sustainability, operational efficiency, space optimization and occupant experience.

For more information, visit johnsoncontrols.com/openblue.

About Johnson Controls:
At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, Johnson Controls offers the world’s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

MEDIA CONTACT:

Danielle Canzanella
Direct: +1 203.499.8297
Email: media@jci.com