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Change Your Password
Use this link to change your password
Recover Forgotten Password
Use this link to recover a forgotten password
Register for Self-Service Password Reset
Define your security questions and answers
MyPassword Mobile App
The MyPassword mobile app provides the quickest way to modify your password, unlock your account or change your Johnson Controls-related security questions to regain access to enterprise services when you forgot your password.

Scan this QR code from your mobile device to download the app

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​​​​​To reset your password, You must define your security questions and answers first. To do this, use the Microsoft Identity Manager Password Registration​. Once that is completed, you can use the Recover Forgotten Password request offering at any time to reset your password.
​​​To unlock your account, you can use the same option that is used to recover (reset) a forgotten password. Reference the "How do I reset my password?" FAQ for details on how to access this option. You will start by entering your Global ID, and then verifying your identity by answering your security questions. Lastly, you will have the option to unlock your account without changing your password as depicted below.