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St. Jude Children’s Research Hospital
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St. Jude Children’s Research Hospital
St Jude Hospital Campus Image
Providing a Better View of Facility Performance


St. Jude Children’s Research Hospital is leading the way the world understands, treats and defeats childhood cancer and other life-threatening diseases. The hospital’s mission is to advance cures, and means of prevention, for pediatric catastrophic diseases through research and treatment. Approximately 7,800 patients from all 50 states and around the world are treated at St. Jude each year. 

The St. Jude campus comprises 66 acres with more than 5-million-square-feet of building space, over half of which is dedicated to research. Operating and maintaining these facilities is a daunting challenge. Not to mention the challenges associated with monitoring and optimizing the performance of the countless pieces of HVAC equipment within them. And at a cost of $2.2 million per day to operate the hospital, managing and potentially reducing those costs is critical. 

 Even more critical is providing a proper environment for healthcare and research, which can be negatively impacted by poor equipment performance. With this in mind, St. Jude challenged Johnson Controls to provide a technology solution that would give its operations team a better view of the performance of HVAC equipment throughout its facilities.

Buildings that work the way they’re designed to work


By providing St. Jude’s operations staff with a better view of how HVAC equipment is operating, FPi eliminates time-consuming daily data collection while at the same time helping them identify under-performing equipment before failures occur. And because FPi continuously measures performance, it provides immediate feedback to verify the success of any adjustments or repairs they have made. 

A host of flexible reporting tools, which can be modified to fit St Jude’s unique needs instead of using canned criteria, mean an even sharper view of overall system performance. Measurement and Verification reporting provides trended information, system runtimes and energy utilization which can be used to support continuous measurement requirements. Fault reporting identifies equipment that consistently performs poorly and Root-Cause reporting identifies those that negatively impact other systems, helping staff to quickly find and fix the real problem. All reports can be customized for the intended user and are emailed daily to promote a proactive versus reactive maintenance strategy.

The result is actionable data that St. Jude’s operations staff and Johnson Controls Service personnel can use to drive and focus a condition-based facility maintenance strategy that ensures all connected equipment is working as it should throughout its lifetime.

Facilitating growth and change while leveraging existing assets

For more than 30 years, Johnson Controls has partnered with St. Jude to implement technologies that help create a quality environment and facilitate the hospital’s objective to expand its research capabilities. The partnership has resulted in the installation of the Metasys® building automation system, making facilities more cost-effective. In addition to ground-level involvement in campus expansion and building construction, providing technical expertise to help avoid facility and equipment downtime. Not to mention the related expansion of the Metasys® system and integration of numerous HVAC systems and equipment. Plus, an extensive service relationship with St. Jude’s Planning, Operations and Construction departments.

The addition of the FPi fault detection, diagnostics, and data analytics tool helps ensure that as St. Jude continues to grow and change, the hospital can get the full benefit of the HVAC equipment that is already in place and minimize the need for new equipment. And armed with better information, the reach and capability of the maintenance staff is extended, enabling them to better achieve peak facility performance.

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