1. Johnson Controls
  2. Services and Support
  3. Security Maintenance and Support

Security Maintenance and Support

Contact us

Security

Security systems require maximum uptime to be as effective as possible, and their technology hardware requires maintenance and inspections, just as IT platforms and networks need maintenance and updates. Our Tailored Security Service Solutions, including a la carte options, enables you to select the service level that best meets the needs of your business.

Inspections

Proactive inspections, scheduled maintenance, and technology assessments maximize uptime.

AI powered

Predictive analytics and data insights improve system planning and budgeting.

Maximizing system operation

Improved internal security practices help mitigate risk and enhance cyber security.

A smiling man at his workstation in office, overlaid with a graphic of transmission nodes

Optimum service offer

A modified service tailored to meet specific or unique requirements for the critical elements of your business.
Thought Leadership Driving data centers in the age of AI
Two female colleagues disccusing work over a tablet in a data center

Expert service offer

A cost-effective and forward-looking service focusing on compliance and incident prevention, along with contingency plans for emergencies.
Thought Leadership Driving data centers in the age of AI
Johnson Controls technician working on a desktop, overlaid with a graphic of transmission nodes

Enhanced service offer

For organizations where staying compliant is critical, our code and compliance experts will help you always stay up-to-date.
Thought Leadership Driving data centers in the age of AI
Man speaking on a smartphone, overlaid with a graphic depicting digital communication

Essential service offer

As part of the Tailored Service levels Essential provides service to our customers at local labor and material rates.
Thought Leadership Driving data centers in the age of AI
Four people wearing headphones with microphones looking into the camera

Service request form for Security Products

Please complete the form with details of your service needs. For emergency service please contact a customer care representative at 1-800-289-2647.

Submit request
RESOURCES AND SUPPORT

Contact us at 800 289 2647

CAD design
We can help you achieve the correct, code-compliant, and cost-effective solution for your construction and installation needs.
Customer training and education
We provide hands-on training in the proper use of your fire and life-safety systems for your employees.
Project management
We use advanced practices to control your project, delivering it on time and on budget.
Risk assessments
Get a clearer picture of potential life-safety issues in your facility by bringing one of our specialists onsite.
Spec building
When time is of the essence, you can’t wait for a design solution. We help build detailed fire alarm specifications in minutes.

Extend the reach of your optimization investments

A finger tapping a glass screen displaying a fingerprint

Access control

Our high-performance access control solutions meet distinctive real-time security needs, helping organizations prevent intrusions.

An abstract shield with check mark being held up by a robotic and a human hand, overlaid with a graphic of binary digits

Intrusion detection

For both residential and commercial property, our smart intrusion detectors offer comprehensive protection for a safe environment.

Close-up of a Tyco Illustra video surveillance camera overlooking a workspace in office

Video surveillance

Smart, intuitive, easy-to-use video surveillance solutions protect your home or business from theft, vandalism, and other security-related incidents.

Contact us

Please read our Privacy Notice for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.