Repair. Reuse. Remanufacture.

The Johnson Controls Solution Center (JCI Solution Center) in Louisville specializes in building automation repair, HVAC control board repair, BAS controller repair, remanufacturing/refurbishment, preventative maintenance, emergency repair, electronics recycling, and turnkey solutions. We support Metasys®, YORK® chiller controls, custom control panels, advanced exchange programs, and repair-and-return services to help customers reduce downtime, improve operational efficiency, and lower total cost of ownership.

Whether you need Metasys controller repair, YORK chiller board repair, BAS equipment lifecycle support, legacy equipment support, or turnkey server solutions, our team helps extend the life of critical building systems while supporting sustainability initiatives.

The Solution Center repairs and supports a wide range of Metasys parts and BAS controllers, including:

In addition to Metasys repair, the Solution Center offers remanufactured Metasys parts for select obsolete, discontinued, and end-of-life equipment when replacement inventory is difficult to obtain. Our repair, remanufactured, and exchange services provide a cost-effective alternative to replacement while helping extend the life of existing building automation systems.

The best option depends on your equipment’s condition, performance requirements, budget, and long-term goals. The Solution Center specializes in helping customers maximize the value of their existing Johnson Controls systems through expert repair, upgrade, and remanufacturing services that extend product life, reduce downtime, and avoid unnecessary capital expenditures.

• Repair is the right choice when a product has failed or is experiencing performance issues but can be restored to proper operation. The Solution Center diagnoses, repairs, and tests equipment to return it to service quickly and cost-effectively.
• Upgrade is recommended when existing equipment is functional but would benefit from enhanced performance, expanded capabilities, improved reliability, or compatibility with newer technologies. Upgrades allow customers to modernize their systems without replacing their entire assets.
• Remanufacturing is ideal for aging, obsolete, or hard-to-source equipment. The Solution Center restores products to like-new operating conditions through a comprehensive refurbishment process, helping customers extend equipment life, improve reliability, and reduce costs compared to purchasing new equipment.

Not sure which option is right for your application? The Solution Center team can evaluate your equipment and operational requirements to recommend the solution that delivers the best balance of performance, cost savings, and lifecycle value.

The Solution Center offers a variety of services to help you maintain, upgrade, repair, and optimize your building controls and equipment. Whether you need technical assistance, product repairs, panel upgrades, or a custom-engineered solution, our team is here to help. Contact Us

• Submit a repair request through the Solution Center. Our team will review the part and provide repair options. Components are evaluated, repaired, tested, and returned to you. Contact Us
• Repairing equipment is often faster and more cost-effective than replacing it, helping extend the life of your assets. Standard repair lead time is typically 10 business days, with expedited options available when faster turnaround is needed.
• We can also provide recommendations if repair is not the best option.

If your equipment is aging, obsolete, or no longer meeting your operational needs, we can help identify an upgrade solution. Contact the Solution Center with your existing equipment information. Our team will review available upgrade paths and replacement options. We can recommend modernization solutions that improve performance, reliability, and maintainability. Upgrade services can help reduce downtime, improve efficiency, and support long-term system sustainability.

We will work with you to determine the best solution based on your application and budget.

Some challenges require a tailored approach. The Solution Center can design and build custom solutions to meet your specific needs.

To get started:

Share your project requirements, goals, and application details.
Our team will evaluate your needs and collaborate with you on a custom solution. We will guide you through design, development, and implementation recommendations. Contact US

No problem. Simply contact the Solution Center and describe your challenge. Our team will review your requirements and connect you with the right experts, whether your need is technical support, a repair, an upgrade, or a fully customized solution. Give us a call at 800-482-2778 or email us at cg-sisrepair@jci.com.

Yes. The Solution Center provides specialized YORK chiller board repair, YORK chiller control repair, and YORK chiller circuit board repair services.
Our technicians support:

• YORK chiller electronics repair
• Legacy Chiller control board repair
• Legacy Chiller circuit board repair
• Industrial chiller board repair
• Select Remanufactured YORK chiller boards
• Obsolete and discontinued YORK chiller board support

These services help building owners reduce downtime, improve reliability, and extend equipment life while lowering lifecycle costs.

The Solution Center offers turnkey BAS server solutions that simplify deployment of building automation systems. Available solutions include:

• ADX Turnkey Servers
• ADS Turnkey Servers
• Preconfigured Metasys Servers
• Turnkey BAS Servers
• Workstation PCs

Popular part numbers include:

• M4-ADXTK-TWR
• M4-ADXTK-RCK
• M4-ADSTK-PC
• LSC-WORKSTATION-PC
• OBPVT-PC-0

These solutions arrive preconfigured to help accelerate startup, improve business continuity, and reduce implementation time. Contact the Solution Center or your local JCI Representative to explore these options.

Yes. The Solution Center assembles custom control panels and connected control panels to meet customer requirements. Capabilities include:

• Custom BAS control panels
• UL508A control panels
• Buy American control panels
• Integrated building controls panels
• Application-specific panel solutions

Custom panel solutions can improve operational efficiency, simplify installation, and provide a tailored approach for HVAC and building automation applications.

Yes. The Solution Center provides emergency controller repair, rush control board repair, and fast BAS repair turnaround services to help facilities maintain uptime.
Our repair programs support:

• Building automation repair service
• Mission-critical BAS support
• Critical facility support
• Controller exchange options
• Repair-and-return services in as little as 24-48hrs.

These services help customers reduce HVAC downtime, improve building automation uptime, and ensure continuity of operations.

Repair and remanufacturing often provide a practical replacement alternative when building controls experience failures. Benefits may include:

• Lower BAS replacement costs
• Reduced HVAC repair costs
• Increased reliability
• Extended equipment life
• Improved sustainability
• Faster turnaround than sourcing new equipment
• Continued support for legacy systems

Our remanufactured BAS parts, remanufactured HVAC controls, reconditioned building controls, and electronic controller repair services help maximize the value of existing infrastructure.

The Solution Center supports sustainability through:

• Electronics Recycling Programs
• BAS Electronics Recycling
• HVAC Core Return Programs
• Controller Return Programs
• Equipment Recovery Programs
• Sustainability Programs
• YORK Bounty Program

These initiatives help divert electronic waste from landfills while supporting the circular economy through repair, reuse, remanufacturing, and sustainable building controls practices.
Repair. Reuse. Remanufacture. The purest form of recycling. Contact the Solution Center if you need to clean your facility of unused products.

The Solution Center helps customers implement preventative maintenance programs, maintain critical spare controls, and develop long-term equipment lifecycle support strategies.
Our services help organizations:

• Extend building controls life
• Increase reliability
• Improve operational efficiency
• Support business continuity
• Maintain mission-critical systems
• Reduce unplanned downtime
• Preserve investment in existing infrastructure

From FX controllers and Metasys systems to YORK chiller controls, the Solution Center provides comprehensive support throughout the equipment lifecycle.