English - Oracle Fusion Training Material

• Supplier Portal Full Length Training Video
• Supplier Portal: Your 2-Minute Guide to Success
• Supplier Portal: Invoice talk time

 

Support Videos

• Accessing the Supplier Portal
• How to navigate on the Supplier portal and the basic settings
• Manage Profile
• View Invoices
• View Payments
• Forgot password – how to reset

 

Supplier with Purchase Order (PO)

• View Orders
• Manage Agreements
• Purchase Order informative video – how to read your Purchase Order
• How to cancel an invoice
• How to create an invoice (PO)
• How to create an invoice – Reverse Charge (VAT) – Intended Use (PO)
• How to deal with an invoice which has as a status: “Incomplete” Video for supplier with a Purchase Order

 

Supplier without a Purchase Order (NON-PO)

• How to cancel an invoice
• How to create an invoice (NON- PO)
• How to create an invoice – REVERSE CHARGE (VAT) – INTENDED USE (NON- PO)
• How to deal with an invoice which has as a status: “Incomplete” Video for supplier without a Purchase Order

 

Support Documentation

• Quick Reference Guide - Supplier with a Purchase Order (PO)
• Quick Reference Guide - Supplier without a Purchase Order (NON - PO)
• FAQs

 

PrimeRevenue

• PrimeRevenue Introduction
• PrimeRevenue - Video

 

Support

• Support

 

(Europe only) Need support? Write us at: supplierhub-emea@jci.com (Our new email address as of 10th September 2025)

If you wish to know more about invoicing (Applicable only for suppliers who are attached to Oracle Fusion Supplier Portal in Europe). Please, see the section called: Europe Region – Invoicing: Guidelines and Resources.