A Midwest University Optimizes Campus Operations with Metasys BAS

Midwest University

Managing a large rural campus efficiently

With more than 35 buildings spread across a rural campus serving 13,000 students, faculty, and staff, this Midwest university faced mounting pressure to keep facilities safe, comfortable, and efficient. Limited staff and tight budgets made it difficult to maintain performance across classrooms, labs, and residence halls. By implementing Metasys BAS, the university gained real-time visibility and control over its building systems, enabling faster issue resolution, improved reliability, and measurable operational savings.

Impact Highlights

88% reduction in system overrides in one month

230+ engine duplicates eliminated

Median annual energy savings of 12% savings by businesses that made BAS improvements similar to this university

Managing a complex campus with limited resources

The university’s facilities department was short-staffed and operating under time and budget constraints. With more than 35 buildings requiring specific conditions for classrooms, labs, and residence halls, the team needed a way to create efficiencies quickly, reduce costs, and improve resolution times, all while maintaining comfort and safety for 13,000 students, faculty, and staff.

Building a stronger campus operations strategy

To address these challenges, the university implemented Metasys BAS with advanced connected service capabilities. The system continuously scanned building automation performance through the cloud, flagged issues remotely, and provided actionable recommendations. Service experts collaborated virtually with the facilities team and on-site technicians to prioritize tasks and address root causes of problems.

This approach gave the university deeper visibility into system interactions, identified outdated hardware/software, and enabled permanent solutions for manual problems. By combining Metasys BAS technology with expert guidance, the campus improved efficiency without adding staff or increasing costs.

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“This additional visibility of our equipment helped identify areas of need, provided updated information of potential issues with the BAS, and offered deeper analysis and areas to focus on.”

A new standard for campus operations

The university quickly saw measurable improvements across its campus. With better data and prioritized actions, the facilities team streamlined operations and eliminated inefficiencies in more than 35 buildings. These changes improved day-to-day management and set the foundation for long-term savings and reliability. Among the most notable outcomes were:

88% reduction in system overrides within one month
230+ engine duplicates eliminated
Businesses with similar improvements report median annual energy savings of 12%¹

¹Katipamula, S. and Fernandez, N. (2020, September 21). Improving Commercial Building Operations through Building Re-tuning™: Meta-Analysis [PowerPoint Presentation]. Pacific Northwest National Laborator

About the Midwest university

A large, rural university serving 13,000 students, faculty, and staff. For more than 30 years, the institution has partnered with Johnson Controls to maintain safe, comfortable, and efficient campus operations.

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About the facility

Large rural campus
More than 35 buildings requiring specific conditions

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Metasys Buildings Automation System

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