Financial centre enhances operational efficiency with AI‑enabled remote chiller diagnostics

A prestigious financial centre in London sought to improve energy efficiency and reduce operating costs across its busy, mission‑critical site. By deploying OpenBlue Services with continuous remote monitoring and AI‑powered diagnostics, the organisation gained deeper visibility into chiller performance and uncovered opportunities for measurable efficiency improvements

Impact Highlights

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OpenBlue Services identified a 15% energy-saving opportunity

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12–15% more efficient chiller operations

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More than 30 metric tons of CO₂ emissions reduced annually

Ensuring seven business‑critical chillers operate at peak efficiency

To drive cost savings and ensure reliable cooling performance, the financial centre needed its seven business‑critical chillers to operate at optimal efficiency at all times. Traditional on‑site inspections could not consistently detect deviations or subtle efficiency losses, creating a need for continuous monitoring and deeper operational insight.

AI‑powered remote monitoring to optimise chiller operations

Using OpenBlue Services, Johnson Controls remotely monitored all seven chillers and applied AI‑powered diagnostics to identify inefficiencies and performance anomalies. The system detected a chiller running 5ºC higher than necessary in condenser water temperature, an issue that standard on‑site checks would likely have missed. A simple control setpoint adjustment was carried out to correct the deviation and restore optimal operation.

Significant energy savings, improved reliability, and lower emissions

By combining continuous remote monitoring with expert diagnostics, the financial centre made targeted operational adjustments that improved energy performance and equipment reliability. These enhancements supported sustainability goals and extended component longevity.
Key outcomes included:

  • OpenBlue Services identified a 15% energy‑saving opportunity
  • Achieved 12–15% more efficient chiller operations
  • Reduced motor stress and improved reliability of VSD components
  • Lowered emissions by more than 30 metric tons of CO₂ annually

About the prestigious financial centre

A prestigious financial centre in London serving as a major operational hub within the city’s financial district.

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About the facility

  • A prestigious landmark in the London Financial District

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