Verasys Discontinuation Notice

Verasys product documentation will remain available on Knowledge Exchange in a discontinued status. These materials are retained for reference purposes and will not receive further updates.

If you need assistance locating specific Verasys documents or have questions about legacy support:

Building Automation and Controls Knowledge Exchange

Our sales representatives and support teams are here to assist you with any questions regarding the Verasys discontinuation to ensure a smooth transition.  For inquiries, please contact your Johnson Controls representative, Customer Service at (800) 275-5676, or JCIORDER@jci.com.  Additionally, our Technical Support Team can help with any product questions.  You can reach them at (800) 275-5676.

For warranty details related to Verasys products, users can continue to access all relevant information through the links below. These resources provide documentation, coverage terms, and support contacts to assist with any warranty-related inquiries. Please use the links below to view or download warranty materials:

JCI 3-Y Warranty

Building Warranties

Users can still access the Verasys portal through Solution Navigator. This portal remains available to provide product information and other relevant resources for reference and support. It serves as a reliable tool for locating historical data and details that may still be needed for service, maintenance, or legacy system understanding.

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