Thank you for choosing a Johnson Controls digital solution and welcome to the Johnson Controls digital products and services legal page.

Johnson Controls software is licensed, not sold.

The on-premise software installed on your systems is provided on the terms of the Johnson Controls End User License Agreement (General EULA) and Supplemental Terms, if any, listed below for each applicable product or service, unless indicated otherwise.

Your access to and receipt of Johnson Controls cloud-based software and platform services are governed by the Johnson Controls Terms of Service (General TOS) and Supplemental Terms, if any, listed below for each applicable product or service.

Digital Products and Services Legal Information

The General TOS and the General EULA are the Johnson Controls Base Terms. For every Johnson Controls digital product, either the General TOS (for cloud-based services) or the General EULA (for on-premise services) will apply.

Products offered under the General TOS:

OpenBlue NetZero(+Plus) OpenBlue Equipment Performance (+Plus)
OpenBlue Energy & Comfort Intelligenc OpenBlue Central Utility Plant Optimization
OpenBlue Companion (+Plus) OpenBlue Workplace(+Plus)
OpenBlue Airwall (previously Tempered Airwall) OpenBlue Operating Room Optimization
OpenBlue Insights OpenBlue Employee
OpenBlue Visitor C·CURE Cloud
Security Enhancement Systems (SES) Connected Fire Panel (SafeLINC®)
True Insight TruSite Workstation
XaaP Inspection Software Service (saas) Suppression Design Center (SDC)
Connected Fire Container Monitoring Connected Fire Sprinkler Services
Programmable Advanced Terminal Unit Controller



Products offered under the
General EULA:

OpenBlue CentralUtility Plant Optimization OpenBlue Bridge
Connected Equipment Gateway Entrapass
Illustra ES Touch Screen Display(ESTSD)
OpenBlue Worker Safety Advisor

product specific terms

Supplemental Terms are terms that apply to a specific group or suite of digital products and complement the applicable Base Terms. The Johnson Controls Supplemental Terms consist of the Data Processing Addendum (DPA), AI Terms, and Hardware/Hardware as a Service (HaaS) Terms.

All products covered by our Terms of Service that process personal data are also covered by our Data Processing Addendum (DPA).

Products that include or use artificial intelligence are covered by our AI Terms and AI Code of Conduct.

Offerings that include hardware sales or hardware-as-a-service offerings are covered by our HAAS Addendum.  

supplemental terms

Product Specific Terms shall supersede and govern in the event of conflicting terms and conditions outlined in any Base Terms or Supplemental Terms